What's your response time for Little Falls emergencies?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Little Falls the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Do you provide free, upfront pricing before starting work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
What licensing and insurance do you carry?+
Yes — Big Toms Roofing is fully licensed to perform Emergency Roof Repair in NJ, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
Do you offer 24/7 emergency roof repair?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Will you work directly with my insurance company?+
We regularly coordinate directly with insurance adjusters across Little Falls, NJ and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Little Falls home?+
Most residential replacements in Little Falls take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What roofing materials do you install?+
Our Little Falls crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Yes — we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Can you inspect my roof before I buy or sell a home in Little Falls?+
Yes, we perform pre-purchase and pre-listing inspections throughout Little Falls with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Little Falls or do you cover nearby towns?+
Beyond Little Falls, our crews regularly service the surrounding Little Falls, NJ area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
